Human Capital Consultant

Human Capital Services, Full time

London — UK

If you have a passion for sales and technology and are seeking an exciting and fast-paced role that affords you significant career growth, development, learning, innovation, then this is the right role for you.

Our client is seeking a polished and professional Customer support and Sales specialist to join their dynamic sales team. The ideal candidate will be responsible for conducting outbound calls to prospective clients, utilizing computer software to manage leads, and demonstrating in-depth product knowledge. This role requires excellent communication skills, a passion for sales, and the ability to thrive in a fast-paced environment.

This role is an onsite role. Experienced individuals with a minimum of 2 years' experience in a similar role are encouraged to apply.

Responsibilities

  • Outbound Calling: Conduct outbound calls to prospective clients using a provided database.
  • Lead Management: Utilize computer software to log calls, track customer interactions, and manage leads.
  • Product Knowledge: Demonstrate comprehensive product knowledge to address customer inquiries and objections effectively.
  • Sales Collaboration: Collaborate with the sales team to develop effective scripts and pitches.
  • Data Analysis: Analyze data to identify trends and improve calling strategies.
  • Sales Targets: Meet or exceed monthly sales quotas and individual targets.

Qualifications

  • Proven experience in telemarketing or sales, preferably in a computer-related field.
  • Strong computer skills, including proficiency in CRM software and Microsoft Office Suite.
  • Excellent verbal communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

Skills

  • Communication: Exceptional verbal communication and active listening skills.
  • Sales Acumen: Strong understanding of sales principles and techniques.
  • Technical Proficiency: Proficiency in CRM software and Microsoft Office Suite.
  • Team Collaboration: Ability to work effectively within a team environment.
  • Organizational Skills: Strong organizational skills and attention to detail.
  • Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.

Minimum Requirements

  • Excellent people management skills
  • Tech savvy
  • Work well within a team environment
  • Communication skills
  • Time Management
  • Multi-tasking
  • Attention to Detail
  • Analytical skills
  • Resourceful
  • Detail-oriented
  • Capable of handling multiple responsibilities while maintaining high standards of service.

Work Environment

  • This role requires flexibility to work in a fast-paced and dynamic environment.
  • Work structure for this role is Hybrid.
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