Community Growth & Partnerships Associate — Fundrayser

Fundrayser Growth Office / Office of the CEO, Full-Time

Remote / Hybrid

SmartChain Limited is hiring a Community Growth & Partnerships Associate to support the growth of Fundrayser, a fundraising platform connecting campaign owners, donors, volunteers, project executors, organizations, and institutional partners. This role is designed to be accessible to high-potential recent graduates and early-career candidates.

The role will build and manage Fundrayser’s volunteer community; develop relationships with partners, sponsors, and funding organizations; research and coordinate grant applications; support campaign owners and project executors; contribute audience and market insights to the marketing team; drive individual and organizational subscription growth; and collect stakeholder feedback and translate it into clear recommendations for the engineering and business teams.

This is a high-visibility, hands-on growth and stakeholder-management role, not an administrative or social-media support position. The successful candidate will be accountable for measurable results across community participation, grants, partnerships, subscriptions, and stakeholder experience.

Role Overview

Department: Fundrayser Growth Office / Office of the CEO
Reports To: Executive Director
Operational Assignment: Fundrayser.org
Employer: SmartChain Limited
Employment Type: Full-Time Employee
Location: Remote / Hybrid, with occasional in-person attendance
Experience Level: Recent graduate to early career
Core Mandate: Grow Fundrayser’s community, partnerships, grants, subscriptions, and stakeholder engagement.
Initial Requirement: Prepare and execute a first-90-day action plan.

Key Responsibilities

Community Development

Build and engage a community of volunteers, campaign owners, project executors, donors, subscribers, advocates, and partners.
Recruit, screen, onboard, and assign volunteers to campaigns, projects, outreach, events, and verification activities.
Define volunteer roles, conduct standards, and expectations, and provide the training, information, and tools required.
Maintain regular communication, recognize strong performance, address performance or safeguarding concerns, and track participation, retention, contribution, and impact.

Grants, Partnerships and Sponsorships

Research relevant grant, partnership, sponsorship, and matching-fund opportunities and maintain accurate pipelines, deadlines, requirements, and next steps.
Prepare and coordinate grant applications, concept notes, proposals, budgets, presentations, sponsorship packages, and supporting documents.
Build and manage relationships with funders, sponsors, institutions, community organizations, and other partners from initial contact through activation and reporting.
Track applications, funding secured, partnerships activated, compliance requirements, and results generated through each relationship.

Subscription and Marketing Growth

Generate individual and organizational subscription opportunities through campaigns, partnerships, referrals, communities, events, and outreach.
Support prospects through demonstrations, onboarding, conversion, upgrades, renewals, reactivation, and retention.
Provide marketing with audience insights, stakeholder needs, success stories, campaign ideas, messaging recommendations, and relevant calls to action.
Track subscription leads, conversions, renewals, churn, revenue, and the campaigns or channels generating measurable growth.

Campaign Owner and Project-Executor Success

Onboard campaign owners and project executors, clarify expectations, and coordinate milestones, reporting requirements, documentation, and support.
Maintain regular engagement to identify delays, risks, unmet needs, and opportunities to improve campaign or project performance.
Coordinate issue resolution with internal teams and ensure required progress reports, impact evidence, and accountability documents are submitted.
Escalate suspected fraud, misconduct, safeguarding concerns, delivery failures, or reputational risks while supporting retention, repeat use, and referrals.

Stakeholder Feedback and Platform Improvement

Collect and organize feedback from subscribers, volunteers, donors, partners, campaign owners, and project executors.
Identify recurring problems and translate them into clear problem statements, user stories, business requirements, and recommended actions.
Maintain a feedback register showing the issue, evidence, impact, priority, responsible team, and resolution status.
Share prioritized feedback with engineering and business teams, support user testing, validate completed improvements, and communicate relevant outcomes to stakeholders.

Operations, Reporting and Platform Integrity

Convert plans into weekly priorities, owners, deadlines, and measurable outputs while maintaining accurate records across all responsibility areas.
Coordinate work across marketing, engineering, product, finance, business, and campaign operations, and help resolve blockers promptly.
Submit concise weekly reports covering community, volunteers, grants, partnerships, subscriptions, stakeholder relationships, feedback, risks, and required decisions.
Protect confidential information, apply Fundrayser’s verification and transparency standards, report suspected misuse, and avoid unauthorized commitments on behalf of Fundrayser or SmartChain.

Candidate Profile

This role is open to recent graduates and early-career professionals who demonstrate initiative, sound judgment, strong communication, and the ability to deliver results. Relevant experience may come from employment, internships, national service, volunteering, student leadership, entrepreneurship, freelance work, or independently led projects.

What You Need

Strong writing, research, communication, documentation, and organizational skills.
Confidence engaging volunteers, campaign owners, project executors, partners, sponsors, and institutional stakeholders.
Commercial awareness and an interest in fundraising, technology, community development, social impact, or digital platforms.
Ability to work independently, manage deadlines and targets, protect confidential information, and take responsibility for outcomes.
Ability to understand stakeholder needs and communicate them clearly to marketing, engineering, and business teams.
Willingness to learn quickly, accept feedback, and improve.

Experience and Qualifications

0–4 years of relevant employment, internship, volunteer, entrepreneurial, national-service, or project experience.
Exceptional recent graduates are encouraged to apply.
Bachelor’s degree or HND in any relevant discipline; applicants from other backgrounds may be considered based on demonstrated capability.
Experience in community coordination, grants, partnerships, fundraising, sponsorships, subscriptions, stakeholder success, digital marketing, or product feedback is an advantage but not required.
Relevant certifications are helpful but will not replace evidence of initiative and delivery.

Performance Measures

Community and volunteer acquisition, activation, participation, retention, and impact.
Grant opportunities identified, applications submitted, funding secured, and reporting compliance.
Partnerships and sponsorships developed, activated, and converted into measurable value.
Subscription leads, conversions, upgrades, renewals, retention, churn, and revenue contribution.
Campaign-owner and project-executor onboarding, reporting, satisfaction, retention, and referrals.
Quality of marketing insights, stakeholder feedback, product recommendations, reporting, and follow-through.
Demonstrated judgment, teamwork, integrity, and responsibility for outcomes.

First 90-Day Outcomes

Establish volunteer recruitment, onboarding, engagement, and performance-tracking processes.
Build initial pipelines for grants, partnerships, sponsorships, and subscriptions, and begin converting qualified opportunities.
Establish a structured relationship-management process for campaign owners and project executors.
Create a stakeholder-feedback process linking users and external stakeholders with the engineering, marketing, and business teams.
Provide actionable marketing and subscription-growth recommendations based on stakeholder and market insights.
Introduce concise weekly reporting across community growth, grants, partnerships, subscriptions, stakeholder relationships, risks, and required decisions.
Specific targets will be agreed during onboarding based on current priorities and available resources.

What SmartChain Offers

Practical experience across community growth, grants, partnerships, subscriptions, marketing, product improvement, and stakeholder management.
Direct engagement with volunteers, donors, campaign owners, project executors, institutions, and business leaders.
Meaningful responsibility and the opportunity to contribute directly to Fundrayser’s growth.
Performance-linked incentives tied to agreed outcomes.
HMO and pension in accordance with SmartChain policy and applicable Nigerian requirements, effective upon confirmation.
A working environment that recognizes initiative, learning, integrity, and measurable results.

Working Arrangement & Terms

Employer: SmartChain Limited — with full-time dedicated assignment to Fundrayser.org.
Engagement Model: The role operates inside Fundrayser day-to-day, with governance, employment, and performance management held by SmartChain Limited.
Work Pattern: Remote / Hybrid; occasional in-person attendance for leadership sessions, partner meetings, and platform events.
Compensation: Competitive base salary plus performance-linked incentives tied to growth, partnership, and revenue outcomes; disclosed during the selection process.
Confidentiality: All Fundrayser stakeholder, campaign, grant, financial, technical, and platform information must be treated as confidential.

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